Shipping policy

Shipping Policy
Order Processing:
All orders are processed within 2 to 4 business days after payment confirmation. During this period, we carefully and meticulously prepare your order to ensure a smooth shipment.

Estimated Delivery Time:
Once order processing is complete, the estimated delivery time is 8 to 12 business days, depending on the delivery destination and the availability of courier services. Please note that this timeframe is an estimate only; actual delivery times may vary due to factors beyond our control (such as carrier delays, public holidays, or weather conditions).

Shipping Fees:
Shipping fees are automatically calculated at checkout based on the delivery destination and the weight of the order.

Order Tracking:
Once your order has shipped, you will receive an email containing a tracking number and relevant tracking information, allowing you to monitor the delivery status of your package at any time.

Delivery Address:
It is the customer's responsibility to provide an accurate and complete delivery address. We accept no liability for any delivery delays or lost packages resulting from incorrect or incomplete address information.

Contact Us:
If you have any questions regarding your order, delivery delays, or any other shipping-related matters, please feel free to contact us via email at service@doggyfans.store. Our team will be happy to assist you as soon as possible.